Technology Support Executive

in Lagos

Industry

ICT / Telecommunications

Specialization

Information Technology

Minimum Qualification

Degree

Required Experience

1 - 3 years

Available Slots

1

Application Deadline

2 months from now

An ICT/Telecommunication company requires the services of a qualified person to fill this position

Responsibilities:

• Assist the shift network support engineer with regular monitoring and basic diagnosis of network related issues and drive them to closure
• Diagnose escalated network issues with various stakeholders such as customers, engineers, vendors etc and also reporting of the same
• Proactively identify, diagnose, analyze and troubleshoot issue with customer networks as well as the iNetwork
• Research alternative solutions and the impact on the iNetwork
• Take over issues from L1 and appropriately escalate issues to the next level involving support management
• Implement regular upgrades to the network
• Establish effective working relationships with internal clients
• Document issues and solutions in the knowledge base

Qualification and Requirements:

• A Bachelor’s degree in Computer Science, Information technology or similar area of discipline
• At least 2 years working experience in a well established ICT Solutions company
• Minimum of a second class upper from a Nigerian Ivy league University
• Certifications in N+,CCNA and CCNP will be an added advantage
• Ability to learn fast on the job and demonstrated accomplishment in previous roles.

Key Competencies:

• Ability to use key judgment in communicating of what and how to internal and external customers/clients
• Ability to work independently with minimal supervision
• Excellent analytical and problem solving skills
• Ability to work in a 24*7 rotational basis
• Result-oriented
• General Knowledge and Technical Skills
• Knowledge of windows, cisco and mikrotik products
• Knowledge in networking: OSI Layer, knowledge of switches, routers, firewalls, LAN(switching),WAN(GRE),TCP/IP Suite and UDP
• Excellent verbal and written communication skills
• A team player with positive mental attitude
• Good customer relations skill

Telecoms Technician/Engineer

in Lagos

Apply for Free

Industry

ICT / Telecommunications

Specialization

Engineering

Minimum Qualification

HND

Required Experience

Entry Level

Available Slots

1

Application Deadline

2 months from now

An ICT/telecommunications company require the services of a qualified candidate to fill this position:

Responsibilities:

• Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.
• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors.
• Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems.
• Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications.

Qualification And Requirements

• 0-1 year site Installation experience
• Good communication skills
• Must be between 20-30 years of age

• Candidates should be resident in Lagos

Everyone knows there are software to get the configuration using SNMP; but how can you copy the configuration if you don’t have any tool? Let me explain what is SNMP before show you how to implement it. Simple Network Management Protocol (SNMP) is an “Internet-standard protocol for managing devices on IP networks”. Devices that typically support SNMP include routers, switches, servers, workstations, printers, modem racks, and more. It is used mostly in network management systems to monitor network-attached devices for conditions that warrant administrative attention. SNMP uses an extensible design, where the available information is defined by management information bases (MIBs). MIBs describe the […]