Technology Support Executive

in Lagos

Industry

ICT / Telecommunications

Specialization

Information Technology

Minimum Qualification

Degree

Required Experience

1 - 3 years

Available Slots

1

Application Deadline

2 months from now

An ICT/Telecommunication company requires the services of a qualified person to fill this position

Responsibilities:

• Assist the shift network support engineer with regular monitoring and basic diagnosis of network related issues and drive them to closure
• Diagnose escalated network issues with various stakeholders such as customers, engineers, vendors etc and also reporting of the same
• Proactively identify, diagnose, analyze and troubleshoot issue with customer networks as well as the iNetwork
• Research alternative solutions and the impact on the iNetwork
• Take over issues from L1 and appropriately escalate issues to the next level involving support management
• Implement regular upgrades to the network
• Establish effective working relationships with internal clients
• Document issues and solutions in the knowledge base

Qualification and Requirements:

• A Bachelor’s degree in Computer Science, Information technology or similar area of discipline
• At least 2 years working experience in a well established ICT Solutions company
• Minimum of a second class upper from a Nigerian Ivy league University
• Certifications in N+,CCNA and CCNP will be an added advantage
• Ability to learn fast on the job and demonstrated accomplishment in previous roles.

Key Competencies:

• Ability to use key judgment in communicating of what and how to internal and external customers/clients
• Ability to work independently with minimal supervision
• Excellent analytical and problem solving skills
• Ability to work in a 24*7 rotational basis
• Result-oriented
• General Knowledge and Technical Skills
• Knowledge of windows, cisco and mikrotik products
• Knowledge in networking: OSI Layer, knowledge of switches, routers, firewalls, LAN(switching),WAN(GRE),TCP/IP Suite and UDP
• Excellent verbal and written communication skills
• A team player with positive mental attitude
• Good customer relations skill

Telecoms Technician/Engineer

in Lagos

Apply for Free

Industry

ICT / Telecommunications

Specialization

Engineering

Minimum Qualification

HND

Required Experience

Entry Level

Available Slots

1

Application Deadline

2 months from now

An ICT/telecommunications company require the services of a qualified candidate to fill this position:

Responsibilities:

• Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.
• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors.
• Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems.
• Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications.

Qualification And Requirements

• 0-1 year site Installation experience
• Good communication skills
• Must be between 20-30 years of age

• Candidates should be resident in Lagos